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Date: 2013-10-30

Assessing Country Risk and Customer Risk—Part 6

This is the sixth part in my series of articles on country risk and customer risk assessment.

To recall, it is important to classify both countries and customers, because a rogue customer in a good (from a risk perspective) country is not a much better risk than a good customer in a rogue (from a risk perspective) country.

In my last article I discussed the remaining five categories of the Doing Business: Measuring Business Regulations project. In this article I will discuss the competitiveness data from the World Economic Forum, as at 1 October 2013. Remember these data are freely available publicly from the World Economic Forum website.

Whether you are a trader or a service provider, competitiveness considerations are highly important. Competition is what drives us to be more successful than others. Fair competition is good; unfair competition is not good. So called predatory behaviour is not a good approach to doing business as it typically works on the exploitation of the weak, who are typically disadvantaged and, consequently, victimised. This behaviour has questionable ethics, to say the least. It is important to remain human, even when engaged in business dealings.

The World Economic Forum (WEF) genesis dates to January 1971 when a group of European business leaders met under the patronage of the European Commission and European industrial associations. The initial meetings focused on how European firms may be able to catch up with United States management practices. The European Management Forum was set up in those early days and its name was changed to the World Economic Forum in 1987.

The activities of the WEF have gradually expanded to include a number of international projects including health and hunger issues. Importantly, in the context of this series of articles, WEF has developed a knowledge centre where freely accessible useful information and reports may be found. One of such reports is the Global Competitiveness Report, the latest one of which is the 2013–2014 edition, available on the WEF website as a PDF file.

This reports measure the competitiveness of economies across 12 pillars, as outlined below (WEF Competitiveness Report 2013-2014). Linking comments to business processes are provided, as appropriate, under each pillar.

1. Institutions

"The institutional environment is determined by the legal and administrative framework within which individuals, firms, and governments interact to generate wealth" (p.4).

Issues that fall within this pillar include: regulations and bureaucracy (red tape), transparency, and government policies and their implementation.

2. Infrastructure

"Extensive and efficient infrastructure is critical for ensuring the effective functioning of the economy, as it is an important factor in determining the location of economic activity and the kinds of activities or sectors that can develop within a country" (p.5).

Infrastructure is a critical component of the business environment and it processes as it affects things such as transportation, energy supply and distribution, and communication. These in turn affect the economic efficiency of a country.

3. Macroeconomic Environment

"The stability of the macroeconomic environment is important for business and, therefore, is significant for the overall competitiveness of a country" (p 6).

Government fiscal policies, interest rates, and inflation are issue that fall within this pillar—with an obvious impact on business.

4. Health and Primary Education

"A healthy workforce is vital to a country's competitiveness and productivity. Workers who are ill cannot function to their potential and will be less productive. Poor health leads to significant costs to business, as sick workers are often absent or operate at lower levels of efficiency. Investment in the provision of health services is thus critical for clear economic, as well as moral, considerations. In addition to health, this pillar takes into account the quantity and quality of the basic education received by the population, which is increasingly important in today's economy. Basic education increases the efficiency of each individual worker" (p.6).

A poor health system negatively impacts on productivity, and a poor education system limits a worker's ability to be involved in more advanced processes and also limits their ability to be innovative.

5. Higher Education and Training

"Quality higher education and training is crucial for economies that want to move up the value chain beyond simple production processes and products" (p.6).

It is commonly accepted that a more highly educated workforce positively contributes to economic success for a nation overall and also for individual firms. Higher education levels enable workers to be part of more sophisticated and complex processes and be at the cutting edge of innovation.  Research activities associated with future growth and development typically occur in nations with higher skilled workers. This has implications for foreign investment, sourcing opportunities, and developing/penetrating new sales markets.

6. Goods Market Efficiency

"Countries with efficient goods markets are well positioned to produce the right mix of products and services given their particular supply-and-demand conditions, as well as to ensure that these goods can be most effectively traded in the economy" (p.6).

Marketplace competitiveness, as reflected by the amount of regulation and competitive behaviour rules, is an important aspect of doing business. Within this pillar issues such as taxes, business ownership, and attitudes towards foreign direct investment (FDI).

7. Labor Market Efficiency

"The efficiency and flexibility of the labor market are critical for ensuring that workers are allocated to their most effective use in the economy and provided with incentives to give their best effort in their jobs" (pp. 6-7).

Mobility of labour between industries is a factor considered within this pillar. Ideally workers should be able to transfer across industries easily and with little wage fluctuation.

8. Financial Market Development

"The financial and economic crisis has highlighted the central role of a sound and well-functioning financial sector for economic activities. An efficient financial sector allocates the resources saved by a nation's citizens, as well as those entering the economy from abroad, to their most productive uses. It channels resources to those entrepreneurial or investment projects with the highest expected rates of return rather than to the politically connected. A thorough and proper assessment of risk is therefore a key ingredient of a sound financial market" (p.7).

The global financial crisis has certainly highlighted the need for a banking sector that is trustworthy and transparent, one that operates in a prudentially controlled environment with adequate regulation on securities and other financial product. Finance is the lifeblood of any business.

9. Technological Readiness

In today's globalized world, technology is increasingly essential for firms to compete and prosper. The technological readiness pillar measures the agility with which an economy adopts existing technologies to enhance the productivity of its industries, with specific emphasis on its capacity to fully leverage information and communication technologies (ICTs) in daily activities and production processes for increased efficiency and enabling innovation for competitiveness" (p. 8).

This pillar does not include innovation, rather it considers the ability of a nation to adopt technology and absorb it.  This is often achieved through FDI through which new technologies may become available.

10. Market Size

"The size of the market affects productivity since large markets allow firms to exploit economies of scale. Traditionally, the markets available to firms have been constrained by national borders. In the era of globalization, international markets have become a substitute for domestic markets, especially for small countries. Vast empirical evidence shows that trade openness is positively associated with growth" (p. 8).

We know that globalisation has assisted in opening up markets, although barriers still exist. Foreign countries, however, remain good sources of potential additional sales (beyond domestic borders) and also provide opportunities for different sourcing options. Both of these aspects can be quite beneficial for firms.

11. Business Sophistication

"Business sophistication concerns two elements that are intricately linked: the quality of a country's overall business networks and the quality of individual firms' operations and strategies" (p. 8).

Clustering, that is the interconnection of firms from close-by geographically areas, allows for increases in efficiencies and optimisation of processes, whilst at the same time reducing barriers to entry.

12. Innovation

"Innovation can emerge from new technological and non-technological knowledge. Non-technological innovations are closely related to the know-how, skills, and working conditions that are embedded in organizations and are therefore largely covered by the eleventh pillar" (p.18)

Technological innovation is where the biggest benefits come from. In order for this to occur, though, there needs to be investment in R&D from both public and private sectors. In the private sector this is typically through financing projects; in the public sector it is typically through the provision of higher education and the establishment of high-quality scientific research centres in, usually, universities.

Although there are 12 different pillars, some of these are linked. For example, it would be difficult to imagine how innovation (Pillar 12) could exist without financial investment (Pillar 8) in a nation where high levels of healthy well educated individuals can participate in the workforce (Pillars 4 and 5); where there is an efficient market (Pillar 6) that is able to absorb new technologies (Pillar 8).

What is the benefit of this information to an existing or would be exporter or importer? By combining the different data in the report, we can consider to what degree a nation meets certain requirements that we may seek as an exporter or an importer. For example as an exporter we would be interested to find out what sort of market mechanisms may be in place to ensure fair competition. If we are an importer we may be interested in the education of the workforce as this is likely to impact on the quality of supplies sourced from that nation. Innovation is important to both exporters and importers, as innovative ideas potentially generate ideas for different uses for existing products or the development of new products.

In my next article I will look at banks and their role in international trade finance facilitation and the notion of banks risk. However I will also be pointing out other areas where one can go to look for more information in subsequent articles as part of this series.


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